Our Promise

1. Hassle-Free Returns – you may return new, unused, uninstalled, and undamaged items to us within 30 days of purchase for a full refund minus original shipping costs (excluding solenoids valves, commercial and custom orders). All returned merchandise must be unused in original condition and original packaging. Return shipping charges are not refundable.

2. Discount Prices – we undercut big-box retailers in Canada by allowing customers to buy straight from the source. Do you see a lower price offered in Canada? Let us know, we will try our best to match it.

3. Secure & Safe Ordering – feel comfortable making transactions on PureFilters.ca with our full-SSL Encryption and high security measures to ensure your information is protected.

4. Highest Quality – we only carry the highest quality of furnace filters. All of the filters we carry have gone through rigorous testing to ensure you receive only the best from us.

5. Superior Customer Service – our #1 priority is our customers. We strive to grow our business through your referrals, so we try our best to exceed your expectations.

6. Satisfaction Guaranteed – if you are not 100% satisfied with your experience with PureFilters.ca, let us know, we will make a strong effort to improve your individual experience.