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At PureFilters our mission is simple:
Make superior indoor air quality simple and affordable for all Canadians.
Based on feedback from our customers and our many years of experience, we have developed 6 core principles that we live by at PureFilters. Everyone from the CEO to the customer service reps has the following principles memorized and we treat it like our mantra.
We source directly from high quality Canadian manufacturers and sell to you directly. By cutting out middlemen, such as big box retail stores or HVAC contractors, we are able to offer you high quality products at much better prices.
We stand behind all of our products with a 100% satisfaction guarantee. We have partnered with a very reputable Canadian manufacturers that have been in business for over 50 years and we have thoroughly tested the products ourselves. Our current portfolio of indoor air quality products include furnace filters, maintenance kits, humidifier pads and we are constantly adding more.
We understand speed is absolutely crucial to Canadian homeowners. This is why we have setup 2 distribution centres in Canada, one on the west coast and one in the central/east part of the country. As a result, you can expect your order to be at your doorstep within 3-5 business days.
We want to make the process of maintaining your indoor air quality as hassle free as possible. Our current system will send you email reminders when it is time to change your filter. There is even a link for you to re-purchase your filter, in case you have run out. On top of that we even have subscriptions for select products as well, where we automatically bill you and ship you filters based on a frequency of your choice!
We strive to carry as many sizes and models of filters as possible. Since we are a digital-only store, we don’t have limited shelf space like traditional big box retailers. While they have to focus on carrying the most popular sizes, we focus on carrying as many sizes as possible and stock our warehouses accordingly.
We consider ourselves a customer service company that happens to sell air quality. What this means is that we go above and beyond to make sure you are as happy as possible. From hassle free returns, to instant responses via chat/phone/email. Don’t just take our word for it, Google “PureFilters reviews” and hear directly from our customers!
PureFilters – We Keep Your Air Fresh, Without The Stress.